A Woman died and-...........
A bank send a letter on March for their annual service charges on her credit card, and then
added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00.
A family member placed a call to Citibank:
Family Member: "I am calling to tell you that she died in January."
Bank: "The account was never closed and the late fees and charges still apply."
Family Member: "Maybe, you should turn it over to collections."
Bank: "Since it is two months past due, it already has been."
Family Member: So, what will they do when they find out she is dead?"
Bank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Bank: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part about her being dead?"
Bank: "Sir, you'll have to speak to my supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in January."
Bank: "The account was never closed and the late fees and charges still apply."
Family Member: "You mean you want to collect from her estate?"
Bank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Bank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)
After they get the fax:
Bank: "Our system just isn't set-up for death. I don't know what more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."
Bank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Bank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."
Bank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"
🙄
A bank send a letter on March for their annual service charges on her credit card, and then
added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00.
A family member placed a call to Citibank:
Family Member: "I am calling to tell you that she died in January."
Bank: "The account was never closed and the late fees and charges still apply."
Family Member: "Maybe, you should turn it over to collections."
Bank: "Since it is two months past due, it already has been."
Family Member: So, what will they do when they find out she is dead?"
Bank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Bank: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part about her being dead?"
Bank: "Sir, you'll have to speak to my supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in January."
Bank: "The account was never closed and the late fees and charges still apply."
Family Member: "You mean you want to collect from her estate?"
Bank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Bank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)
After they get the fax:
Bank: "Our system just isn't set-up for death. I don't know what more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."
Bank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Bank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."
Bank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"
🙄
